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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keegan Shanks

Keegan Shanks

March 1, 2026

5  out of  5
rating by Keegan Shanks
"Darrel followed up with me consistently to make sure that I got him everything that he needed to get my policy in place. One of the biggest issues I have when getting an insurance quote is follow up and follow through and he showed both. Reminding me multiple times what to get him and emailing and texting me to check in knowing my schedule was busy! Huge help!"
We responded:
"Keegan, thank you so much for that five-star review!! At Spachek State Farm we pride ourselves on taking care of our clients, start to finish. And we're so pleased to hear that Darrel's follow-up made it an easy process. We're here for you!! "
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Abagail Armstrong

February 27, 2026

5  out of  5
rating by Abagail Armstrong
"Very attentive staff and open to questions about anything you are unclear or unsure about regarding policies & coverages. I work with Jonathan and he is always happy to answer any questions and get you on set up on the right track. He is always ready to tackle your coverage needs! I appreciate the informative responses and quick follow up."
We responded:
"Thank you, Abby, for that wonderful five-star review!! At Spachek State Farm we pride ourselves on quickly and efficiently answering questions and offering informative advice. And we're so pleased to hear that your interactions with Jonathan have been such positive experiences. We're here for you!! "
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cindy oberzan

February 27, 2026

5  out of  5
rating by cindy oberzan
"Needed to add more coverage on a vehicle. Called Lori's office and it was done immediately. Always a pleasure to do business with Lori Spachek and her team. They are really knowledgeable and so helpful. Thanks Lori!!!"
We responded:
"Thank you, Cindy, for your five-star review. It really means the world to us! At Spachek State Farm we pride ourselves on fast, friendly, efficient service. We're so pleased that our knowledgeable team was able to help you get the coverage you wanted. And thank you for trusting us with your insurance needs for over a decade now. We appreciate you both!! "
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Josh

February 27, 2026

5  out of  5
rating by Josh
"Been with Lori @State Farm for well over 25 years. Claims have always been handled promptly, precise and with care! Looking forward to the next 25+ years"
We responded:
"Thank you, Josh, for that five-star review!! You're right, you've been with us since you first started driving! Thank you for trusting us with your insurance for all this time. We sure enjoy working with you and we're looking forward to the next 25+ years too!!! "
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Robert George

February 26, 2026

5  out of  5
rating by Robert George
"I could not be more pleased with my recent experience with Lori Ann Spachek State Farm Insurance. My claim was processed quickly and professionally. The agent I dealt with at the corporate office was very helpful. She always returned my calls in a timely manner and kept me informed about the progress of my claim. The settlement was fair. Ryan at the local office called during the process and just wanted to know how my wife was (she was in the accident) and if there was anything they could help with. Nicely done."
We responded:
"Bob, thank you so much for that thoughtful review. Your kind words just made our day!! At Spachek State Farm we really do care about our clients like they're our own family members. And we're so pleased that you had a good claims experience as well. Thank you for trusting us with your insurance-and your family. We are here for you!! "
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Kyle George

February 26, 2026

5  out of  5
rating by Kyle George
"I worked with Jonathan to set up new auto and renters insurance. He was polite, professional, and made the process painless. I'm a Pittsburg native but currently live elsewhere in Kansas, and I was pleasantly surprised how easy it was to get everything set up remotely with just a phone call. Pricing on my new coverage felt fair and reasonable."
We responded:
"Thank you, Kyle, for that candid and positive five-star review!! At Spachek State Farm we take care of the entire tri state area and we're so glad we were able to make your remote experience convenient and easy. We're so pleased that you chose us to take care of your insurance needs. And we're here for you, now and into the future!! "
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Korbyn Larson

February 25, 2026

5  out of  5
rating by Korbyn Larson
"Awesome service and very friendly staff. My assistant Jonathan was great! Helped me get the lowest rate I could to help me out as much as possible!"
We responded:
"Thank you, Korbyn, for that glowing five-star review!! At Spachek State Farm we're known for our timely service and friendly team. We're so pleased that Jonathan was able to help you take care of your insurance needs. We're here for you, now and into the future!! "
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Brody Heilig

February 25, 2026

5  out of  5
rating by Brody Heilig
"Been with State Farm for a few years and it’s been great. They’re very knowledgeable and helpful with all your insurance needs."
We responded:
"Brody, thank you so much for that five-star review!! You've been with us almost 10 years and we have LOVED working with you. At Spachek State Farm we pride ourselves on being knowledgeable and helpful. And I'm so pleased that you've had such great experiences with our team. We're here for you!! "
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Sarah Clark

February 24, 2026

5  out of  5
rating by Sarah Clark
"I spoke to Jonathan on the phone and he was amazing!! He made me feel welcomed and like I would definitely be in good hands!"
We responded:
"Thank you so much for that five-star review, Sarah!! At Spachek State Farm we pride ourselves on being a welcoming place to do business and we're so pleased that you had a great experience with Jonathan. Should you need anything, now or in the future, we're here for you!! "
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Kim Daneke

February 23, 2026

5  out of  5
rating by Kim Daneke
"Always knowledgeable, kind. All your insurance needs meant."
We responded:
"Thank you for that five-star review, Kim. Your kind words mean the world to us! At Spachek State Farm we proud to provide you with knowledgeable team members who can help meet all your insurance needs. And if you have any questions, now or in the future, please reach out to us. We're here for you!! "
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Joanna Martinez Krahling

February 17, 2026

5  out of  5
rating by Joanna Martinez Krahling
"Very professional and Courteous. Provide me with all information and answered all my questions. Best customer experience I’ve had in a while."
We responded:
"Joanna, thank you so much for that five-star review!! At Spachek State Farm we pride ourselves on being informative and knowledgeable and able to answer all questions related to insurance. We're so excited to hear that you had such a great experience with our team. We're also glad you chose us, Joanna. Welcome back to our State Farm family!! "
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jessica dykens

February 16, 2026

5  out of  5
rating by jessica dykens
"Nice people to talk to about the insurance recommended"
We responded:
"Thank you, Jessica, for that five-star review. It means the world to us! And thank you for choosing Spachek State Farm to take care of your insurance needs. We're here for you, now and in the future too!!"
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Rufus Bohn

February 13, 2026

5  out of  5
rating by Rufus Bohn
"Quick, easy, helpful, informative and good rates!"
We responded:
"Rufus, thank you so much for that five-star review!! At Spachek State Farm we pride ourselves on being efficient, informative and helpful. We're glad you had such a positive experience with our team. And we're here for you-now and into the future!!"
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Andrew LaForte

February 10, 2026

5  out of  5
rating by Andrew LaForte
"Ryan was such a great help in getting me renters insurance! He made everything so easy and was very knowledgeable about the entire process while getting me covered for the correct amount!"
We responded:
"Thank you for that five-star review, Andrew!! At Spachek State Farm we strive to always make the insurance process easy, while providing free advice and knowledgeable assistance. Ryan is a valuable member of our team and I'm so glad he was such a great help to you. Thank you for choosing us for over a decade now. We've always loved working with you and your family!! "
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Michael Weaver

February 2, 2026

5  out of  5
rating by Michael Weaver
"I would highly recommend Lori and her team. I have had great experiences with everyone in the agency. They are always great to talk to, very knowledgable and always get everything done quickly. Can't say enough great things about them."
We responded:
"Michael, thank you so much for that wonderful review! At Spachek State Farm we pride ourselves on fast, efficient service and quality conversations with our clients. We're so pleased that you've had great experiences with our office and we look forward to many more years of collaboration. We appreciate you!! "
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Fane McMillan

January 24, 2026

5  out of  5
rating by Fane McMillan
"The staff have always been very helpful and responsive to my needs. I highly recommend this agency."
We responded:
"Thank you, Fane, for that lovely review!! We've been taking care of you and your insurance needs for almost 20 years-thank you for your loyalty! At Spachek State Farm we strive to be helpful and responsive to all our clients' needs. Thank you for recommending our agency to others. It means the world to us!! "
Profile photo of Ruby Munson

Ruby Munson

January 22, 2026

5  out of  5
rating by Ruby Munson
"State Farm agent Marisa, was extremely professional in helping me navigate the process of insuring a property I inherited in another state. Her friendly attitude and knowledge made me feel very comfortable."
We responded:
"Ruby, thank you so much for your five-star review! At Spachek State Farm we pride ourselves on having a friendly attitude and a knowledge approach to everyone's insurance needs. And we're pleased to know that Marisa curated a professional and comfortable experience for you!! "
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Kelly Woestman

January 21, 2026

5  out of  5
rating by Kelly Woestman
"I have been with Lori/State Farm for over 30 years and their customer service is outstanding!"
We responded:
"Kelly, thank you so much for your wonderful review!! At Spachek State Farm we always strive to provide outstanding customer service, both to our new, and existing clients. We're thrilled that you've been with us for so long and we've enjoyed every minute working with you!! "
Profile photo of Lora Garrett

Lora Garrett

January 16, 2026

5  out of  5
rating by Lora Garrett
"DJ is an amazing insurance agent and makes sure you get all the information you need plus more"
We responded:
"Lora, thank you so much for that five-star review! At Spachek State Farm we pride ourselves on being client-centered and making certain all your insurance needs are taken care of. And DJ certainly is an integral part of our core team!! Thank you for choosing us. We're here for you!! "
Profile photo of Somairah Depreste

Somairah Depreste

January 11, 2026

5  out of  5
rating by Somairah Depreste
"Johnathan was great! We have been talking with his exploring all of our options and he’s been working with us and getting us the best possible deal! We appreciate his consistency and commitment to us and making us feel very valued!"
We responded:
"Thank you for that glowing review, Somairah!! At Spachek State Farm we pride ourselves on listening to what our clients want and finding the best solutions to meet their needs. And we're so pleased that Jonathan made you feel valued and heard. Please reach out to us anytime you have questions or need anything. We're here for you!! "
Profile photo of Don Jamison

Don Jamison

January 10, 2026

5  out of  5
rating by Don Jamison
"After some wind caused damage to our home, we contacted Lori Ann’s agency to start a claim. State Farm Corporate assigned an adjuster to determine the damage and dollar amount. Surprisingly, corporate takes over and Lori Ann’s office was no longer in charge. It took corporate over three months to get us the first check so repair work could begin. In their defense, the southern California fire claims were likely a factor in the corporate delay. Now that all the repairs are done (over nine months later), we are satisfied with everything State Farm covered. We are very happy with Lori Ann’s staff. Throughout this entire process, one of the agents from Lori Ann’s office would call us every couple of weeks or so, to see how things were progressing. This meant a lot to us. Multiple times they offered and actually did call the adjuster to find out what was going on and to see if they could speed things up. A big thank you goes out to Jeff, Jonathan, Darrel and Lori Ann for all your great help and support throughout this entire incident. You guys did great and we appreciate you all. Don and Tammie Jamison"
We responded:
"Don and Tammie, thank you so much for your thoughtful and detailed review. We truly appreciate your kind words and are glad to hear that, despite the challenges and delays, you are satisfied with the repairs and the support you received from Spachek State Farm. Our team is dedicated to providing ongoing communication and assistance throughout the claims process, and it means a lot to know our efforts made a difference for you. We’re grateful for your patience during this time and thank you again for trusting us to help you through this experience. If you ever need anything in the future, please don’t hesitate to reach out. We're here for both of you!!"
Profile photo of ꧁Rebecca

꧁Rebecca

January 7, 2026

5  out of  5
rating by ꧁Rebecca
"Johnathan was very helpful and made extra time to help me send documents to the home office. I appreciate you!"
We responded:
"Rebecca, thank you so much for that five-star review! At Spachek State Farm we pride ourselves on taking care of our clients just like we would our own family. And we're so pleased that Jonathan was such a great help to you!! "
Profile photo of RENEE BENANDER

RENEE BENANDER

January 7, 2026

5  out of  5
rating by RENEE BENANDER
"This office provides excellent service! Every agent has been so helpful and provides service on a timely basis."
We responded:
"Thank you for your kind words, Renee. We strive to provide this level of service to everyone. We appreciate you!! "
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Erica Crinnigan

December 4, 2025

5  out of  5
rating by Erica Crinnigan
"Lori and Jonathan always help me out when things get tough or confusing and they give me options. I feel at ease with them and would highly recommend this state farm to anyone."
We responded:
"Erica, we sure do appreciate your kind review! We are delighted to know you had a great experience with Jonathan and our Spachek State Farm office. Our team tries to help everyone the way we've been able to help you. And we appreciate your many, many years of loyalty too! If you ever need anything, now or in the future, please don’t hesitate to reach out. We are here for you!! "
Profile photo of Allison Short

Allison Short

November 25, 2025

5  out of  5
rating by Allison Short
"Talk to DJ about your current policy or about switching to State Farm. My premiums are not high. Reasonable rates and I know how they process claims based off experience. They get it done."
We responded:
"Thank you for that glowing review, Allison!! We're glad you've had good experiences with DJ-he certainly is one of our top Personal Lines Specialists. We appreciate your continued confidence in Spachek State Farm and we sure have enjoyed working with you all these years! "